OUTREACH’S HISTORY: Apartment Association Outreach was founded in 1991 by a local apartment association, the Greater Cincinnati and Northern Kentucky Apartment Association (GCNKAA). This group wanted to make a difference in their community while elevating the apartment industry. Throughout the next decade, the Outreach evolved into a strong organization that answered the needs of the individuals in times of crisis, served the poor and elderly, and provided basic needs.

MISSION STATEMENT: To provide basic needs and emergency assistance to families and individuals in crisis.

VISION STATEMENT: To strengthen and elevate all communities by providing food, shelter and other basic needs.


Emergency Requests: Outreach has a streamlined process for when someone has an immediate need. This process includes the following:

  • Verifying the need, often through a network of other social service organizations.
  • Identifying that emergency assistance can bring sustainability to the individual in need.
  • Assisting the individual quickly (typically within 24 to 48 hours).

Emergency assistance typically involves providing rent assistance or filling empty food pantries (described below), but has included providing furniture to flood and fire victims or providing fans to seniors on very hot summer days.

Rent Assistance: The Outreach has partnered with the Freestore Foodbank and the Welcome House to verify the need and process payments for individuals who receive rent monies. The average rent assistance payment of $331 can provide sustainability to a family struggling with recent unemployment, medical bills or another crisis. In 2010, the Outreach provided $19,000 in total rent assistance.

 Canned Food Drives: The Outreach offers apartment complexes and other organizations an opportunity to serve the community by hosting organized canned food drives. Residents of the apartment complexes are provided with a list of nutritious food that is preferred, and the food is collected by volunteers. Last year, the Outreach distributed over 8,000 pounds of food to 24 pantries throughout Greater Cincinnati and Northern Kentucky.

Back Packs to needy kids: Traditionally, the Outreach has provided backpacks to needy school children, serving Saint Joseph’s orphanage, Santa Maria Community and more. This year, the Outreach provided 1,200 backpacks with over 45,000 school supply items.

Senior Programs: The outreach serves lunch to seniors and provides music and entertainment, giving them hope and encouragement during what is often lonely years.

Scholarship Programs: Scholarships are provided to needy and deserving students. One annual scholarship is given to a student enrolled in the property management certification program at Cincinnati State. Scholarships are also provided to individuals in the multifamily housing industry for the National Apartment Association Education Institute designation programs: National Apartment Leasing Professional (NALP), Certified Apartment Manager (CAM) and Certified Apartment Maintenance Technician (CAMT). Individuals apply for the scholarships with a recommendation of their supervisor and are selected for one scholarship for each designation series.

The Outreach has been a volunteer-driven organization for more than a decade. For the first time, the organization is hiring a development person that will enable the organization to serve more people in crisis. The decision to hire the development person is based on economic conditions and the organization’s potential to serve the community at a greater level.

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